Shoppingexpress.pk improves the customer’s experience with its phenomenal customer service. Our team communicates you all the information at the right time, so you will not face any inconvenience during online shopping in Pakistan. After placing the order, customer gets the confirmation call for verifying all the details to prevent mistakes. Simultaneously, customer also receives the emails on each step, from order placing to dispatch. However, some conditions make it necessary to re-communicate the customer for reconfirming the order. These conditions are
· If ordered product goes out of the stock
· If ordered product arrives damaged or broken (due to mishandling or accident)
· If wrong product arrives
· If ordered product gets late
In any of the above condition, our sale representative will contact you via call and tell you the status of your ordered product. This facility will prevent inconvenience in such situations.