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Return Policy:

Shoppingexpress.pk is highly dedicated to ensure and strongly ties in relationship between our buyers and sellers. For avoiding any difficulties and improving e-shopping experience on Shoppingexpress.pk, we set general return policies defining duration of returns and method to compensate the query. Following are some standard points that will help you to know about return policy:

  • Buyer have to immediately inform us if there is any damaged products you received. you need to send us Pictures of broken items and return it to our office.Team will check and verify the damage product before any proceeding of return or refund.
  • If you received any wrong or expired item, you need to infrom us witin 3 working days so we can take immediate action to assist buyer.
  • Return will be accepted within 7 days after informing us, if you did not send item within 7 days, we will not responsible for any kind of refund.
  • Products must be returned in the exact condition as received. It must be returned in the original packaging along with all accessories (including manuals, warranty cards, certificate of authenticity).
  • Consumer will bear all shipping costs for the return

 

  • If there is a blunder in the product dispatched to you that is a manufacturing defect, your product will be replaced.
  • At the time of returning a product, be careful and keep the tracking number that you received from the Delivering Company. It will be prove that you have returned the product.
  • If you have clicked on “Ask for replacement" or "Ask for refund" after 8 days then you will not allow claiming for replacement or refunding of the product.
  • Once you receive the compensation. Click on "confirm return" or "confirm replacement" depending on the nature of compensation you have received.
  • We cannot offer returns on Below listed items:
  • Watches
  • Jewelry
  • Artwork
  • Books
  • Apparel items
  • DVDs, CDs
  • Software
  • Video games
  • Products without any Serial number or UPC
  • Items with tag “This product is not eligible for returns”