WARM PROMPT: Follow questions may be helpful for you using our ZeroTone earbuds.If you have any quality problems and questions,pls feel free to contact our customer service at any time.
Q1: NOT PAIRING
Please make sure your headset has entered pairing mode.(Turn the Bluetooth on and keep press the function key for 3 seconds until the LED light flashing Red and Blue alternately.Voice notice:power on --> paring).Anyway this earbuds can t connect two devices at the same time,so please kindly check whether it has been connected with others firstly;
Q2: DEVICE NOT FOUND
Please check if you have turned on the Bluetooth function on your devices,or try to restart your phone and follow the guide strictly,the name of this earphone would be "Air Headset";
Q3: NOT CHARGING
Please kindly check if you are charging correctly,if the earphone is completely out of power,it might take longer to be fully charged.The LED will be on Red color while charging and changed to Blue when fully charged;
Q4: LOW VOLUME
Please adjust the volume on your smart phone while calling or listening to the music,And only the main headset has sound when at the calling mode,this safety feature allows you to hear the traffic while driving;
Q5: NO SOUND AT MUSIC MODE
If only one earbuds has sound at music mode,please restart the earbuds or recover default setting.(Make sure there are enough power ,put both earbuds close,then press and hold the function button for 15s to enter into recovery mode,will recover the default setting after released 10s,the LED flashes in Blue).
Features
Bluetooth Version: V4.2+CSR
Working Distance: within 33ft/10M
Music Playtime: 3 hours
Calling Time: 5 hours
Standby Time: about 20hours
Battery Specs: li-polymer 3.7V,46mAh
Charging Time: about 1.5H
Pairing Name: Air Headset
Warranty
45 days money-back and 18-month worry-free Guarantee!
Answer: Our products are 100% imported and authenticated. To place order just either contact with us or place your order online. One of our sales person contact with you.
Answer: No, you can only place order online because we import from USA as get order.
Answer: After order confirmation we do our best to deliver in 3 to 4 week.
Answer: We do our best to list exact prices of all products but since dollar fluctuate in Pakistan so sometime we update at the time of order confirmation.
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